Events

Upcoming events

    • 17 Mar 2020
    • 9:00 AM - 11:00 AM
    • The New Orleans Ernest N. Morial Convention Center 900 Convention Center Blvd, New Orleans, LA 70130
    Register

    For over 30 years, Disney Institute has helped organizations and business professionals around the world learn the Disney approach to customer experience.  This approach, rooted in time-tested business insights on leadership, employee engagement and quality service, has helped organizations in a variety of industries enhance their own customer experiences.  Tim Dorton, Regional Account Manager at Disney Institute, will highlight how attention to detail can create a world-class experience, how to be intentional about the design and delivery of service, and the impact of creating a culture by design. You’ll leave inspired after being introduced to a new way of thinking.

    About Disney Institute


    For over 30 years, Disney Institute has helped business professionals learn the Disney approach to customer experience- rooted in time-tested business insights on leadership, employee engagement and quality service that create a culture of excellence at Disney parks and resorts.  Whether it's individuals, teams or entire organizations, Disney Institute helps professionals around the world apply these business insights to improve their own customer experiences.  Disney Institute offers ongoing professional development courses, annual summits, private engagements for meeting and convention groups, and advisory services for entire organizations.  

    Presenter

    Tim Dorton

    Account Manager

    In his role as an account manager, Tim is responsible for building and fostering client relationships to help establish needs, as well as, short and long-term solutions. He focuses on the development of personalized solutions and building the initial strategy for our Disney Institute teams to help impact the client’s ultimate goals.

    Prior to his role at Disney Institute, Tim was a strategic account consultant at an IT training company. In this role, he worked with global clients and sold award-winning IT training that provided employees at these organizations with relevant resources and skills. He was also the regional business development manager at a technology company and was responsible for providing transformative supply chain technology solutions to more than 25,000 corporate users across the globe.

    Additionally, Tim was the director of healthcare solutions at a management group and oversaw the national sales force that drove business in four different regions across North America. He worked on sales forecasting and market research to provide the CEO and COO with timely information on the status of the industry.

    Tim has a bachelor’s degree in business from the University of Cincinnati.

    GET TO KNOW TIM

    FAVORITE WALT DISNEY QUOTE
    Whatever we accomplish is due to the combined effort.
    BUSINESS BOOK RECOMMENDATION
    The Advantage” by Patrick Lencioini
    LEISURE BOOK RECOMMENDATION
    The Seven Habits for Highly Effective People” by Stephen R. Covey
    FAVORITE DISNEY CHARACTER & DISNEY INSTITUTE PILLAR THEY REPRESENT

    Mickey Mouse, who Tim believes represents genuine care, because he represents the foundation and emotional connection to the heart.

    ATD Capability Model


    Capabilities to be addressed at this event:

    • Communication
    • Collaboration and Leadership
    • Cultural Awareness and Inclusion
    • Lifelong Learning

Past events

04 Feb 2020 The 6 Critical Practices for Leading a Team
23 Jan 2020 Escape Boring Training - Teambuilding Event
24 Sep 2019 FREE Whet Your Whistle Webinar! Unconscious Bias - Understanding Bias to Unleash Potential™
13 Sep 2019 Gamification Certification
12 Sep 2019 Membership Mixer - Loft 18
15 Aug 2019 Gamification Certification - Whet Your Whistle Webinar
30 Jul 2019 Leading Change
12 Jun 2019 Project Management
21 May 2019 Fostering Psychological Safety to Create High Performing Teams
26 Apr 2019 Graphic Design for Non-Graphic Designers - A One Day Workshop
15 Apr 2019 ROI Certification
26 Mar 2019 Why I Will Never Leave ADDIE for SAM
23 Jan 2019 January Mixer at Abita Brewery
13 Nov 2018 Expressing Employee Gratitude—Lagniappe Thanksgiving Edition!
06 Nov 2018 ATD SELL Conference
16 Oct 2018 Emotional Intelligence
11 Oct 2018 Core 4 -ATD
21 Sep 2018 One-Day Workshop Performance Consulting: The What, Why, and How
21 Aug 2018 State of the American Workforce: Employee Engagement
19 Jul 2018 Membership Mixer
19 Jun 2018 Me! An Impostor?
18 Jun 2018 ROI CERTIFICATION
13 Jun 2018 FranklinCovey OnLeadership
22 May 2018 Training Evaluations Lagniappe
19 Apr 2018 The Learning Connection: States & Senses
20 Mar 2018 Fierce Conversations 2 Day Workshop
27 Feb 2018 State of Our Business
22 Jan 2018 Bottomline on ROI-1 Day Workshop
10 Jan 2018 Bob Pike presents Creative Learning Strategies
09 Jan 2018 Games Trainers Play with Bob Pike
14 Nov 2017 Fierce! Conversations
24 Oct 2017 Standards, Beliefs, and Strategy
26 Sep 2017 Technology on a Shoestring Budget
22 Sep 2017 Gulf Coast Talent Development Conference
23 Aug 2017 Bottomline on ROI-1 Day Workshop
22 Aug 2017 Membership Mixer-Hurricane Party
21 Jul 2017 Effectiveness in a Virtual World with Bob Pike as Special Virtual Presenter
28 Jun 2017 LANTEC Lunch & Learn on the Northshore
22 Jun 2017 FranklinCovey: Culture -Your Ultimate Competitive Advantage
20 Jun 2017 Engaging Games & Activities
18 Apr 2017 Virtual Challenges - Lagniappe
28 Mar 2017 Styling & Profiling
22 Mar 2017 Learning Solutions 2017 Conference & Expo
21 Feb 2017 Resume Tips & Tricks - Lagniappe
24 Jan 2017 Tame your 3-Ring Circus at our Share Fair
25 Oct 2016 SOME Tips and Tricks for Engaging Learners
29 Sep 2016 Core 4 Conference
27 Sep 2016 Book Signing:Jim Smith Jr.: The No Excuse Guide to Success: No Matter What Your Boss-or-Life-Throws at You
16 Sep 2016 Gulf Coast Talent Development Conference
24 Aug 2016 August Membership Mixer
11 Aug 2016 ATD Baton Rouge Workshop: Emotional Intelligence
28 Jul 2016 Global Trends in Talent Development (TD around the world)
22 Jun 2016 Lagniappe: SMEs as Trainers or Talent Development Professionals? Why Not?
22 May 2016 ATD 2016 International Conference & Exposition
19 May 2016 Stuck in a Training Box? Try Bite-sized Learning Nuggets with Microlearning
18 May 2016 ATD-ICE (FREE) Innovation Session Preview Webinar
21 Apr 2016 Lagniappe: Planning the New You – Goal Setting ATD Nola Style
24 Mar 2016 Oodles Of Art: Cartooning basics for the Artistically Challenged!
25 Feb 2016 Social Media Frenzy: Let’s Get Social!
20 Jan 2016 You can't get water from an empty well.
11 Dec 2015 Employee Learning Week
02 Nov 2015 Telling Ain’t Training
29 Oct 2015 Learning Law & Order
25 Sep 2015 The Louisiana Talent Development Conference
20 Aug 2015 ATD Membership Mixer
18 Jun 2015 ATD Mississippi Meeting: Reframing Talent Management Strategies for the Future
17 Jun 2015 Exploring Talent Management & Development in Human Resources: A Panel Discussion
29 May 2015 Performance Consulting Workshop (approved for 6.00 HR credit hours)
28 May 2015 SMEs – It’s a Marriage for Better or Worse
21 May 2015 FranklinCovey Productivity Suite Overview
19 Mar 2015 Awaken the Inner Learner
26 Feb 2015 Lagniappe: Training Resources Swap Shop
29 Jan 2015 ATD NOLA Premiere
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